TSA Cares: Passenger Support Specialist

Transportation Security Administration Logo

You may request services of a TSA Passenger Support Specialist (PSS), who can provide assistance through security screening at airports. A PSS is a TSA officer who has received specialized training, including how to effectively assist and communicate with individuals with disabilities or medical conditions; and passengers who need additional screening assistance. Requesting PSS service does not exempt you from security screening. To make a request, please contact us at least 72 hours prior to your departure by cometing the TSA Cares Form or by calling TSA Cares.

Weekday Hours: 8:00 a.m. through 11:00 p.m.
Weekend and Holiday Hours: 9:00 a.m. through 8:00 p.m.

Phone: (855) 787-2227
Contact TSA

Learn about the programs and services TSA has to offer.

CSU Logo

USDA Non-Discrimination Statement