Employer Seminar: De-escalation

How To Deal with Difficult Individuals

This presentation will guide participants through the different types of difficult individuals as well as methods of observation and physical positioning. Attendees also learn multiple theories, techniques, and phrases used to effectively de-escalate verbal confrontations.

Presented by

Chad Olms, Owner and Lead Consultant, ARX Security Consulting
Chad Olms has served as the Lead Training Instructor for several federal agencies, conducting trainings for over 6,000 individuals in the past 10 years.

When

  • Tuesday, March 03, 2026 | 09:00 AM - 11:00 AM

Location

315 N 11th Ave Building B, Greeley 80631  View Map