Long-Term Care Ombudsman

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Phone: (970) 400-6128
Email: WeldOmbudsman@weld.gov

It can be tough to figure out the best living situation, like a nursing home or assisted living facility for someone, and even tougher when you have questions or worries about their care once they've moved in. That's where the Long-Term Care Ombudsman Program can really help.

An Ombudsman is an advocate for people living in nursing homes and assisted living facilities. Their service is free and confidential. They are resident-directed advocates, meaning they work directly to protect residents' rights and make sure the residents get good care and have a good quality of life. Think of them as someone who can help residents solve problems and give you information to connect you with the right people and services at facilities.

Ombudsmen often visit nursing homes and assisted living facilities. They check on the conditions and care, and they speak up for residents who can't speak for themselves. 

Contact the Ombudsman for:

  • Selecting a nursing home or assisted living facility.
  • Complaints or concerns about a facility.
  • Help finding the current contact information for a facility
  • Make a report to the health department about a facility
  • Information about Resident's Rights, empowerment and self advocacy

Who can use our services?

Anyone can use their help, including residents, their family and friends, facility staff, and people from the community.

What Are My Rights as a Resident?

People in nursing homes and assisted living facilities keep all their basic Residents' Rights. These rights are guaranteed by federal law for nursing homes and by Colorado state rules for assisted living facilities. They ensure residents receive good care and are treated with dignity, respecting their choices and well-being.

Please visit the Advocate - Colorado Long-Term Care Ombudsman Program website for details.

Contacting an Ombudsman does NOT meet Mandatory Reporting requirements.