Know Your Rights

Everyone should be treated with respect. It’s important to know your rights and how to access the services you need without discrimination.

Your Civil Rights and Equal Opportunity You have the right to fair and equal access to services and opportunities. We make sure that all individuals, regardless of race, color, national origin, gender, age, disability, or other protected status, are treated equally and fairly.

Nursing Home and Assisted Living Residents' Rights People living in a nursing home or assisted living facility have fundamental human and civil rights, called Residents' Rights. Because people in these facilities can be more vulnerable, they may need the support and protection of services provided by the Long-Term Care Ombudsman.

Nondiscrimination and Accessibility We are committed to making our services and programs available to everyone. No one should face barriers based on their identity or needs.

Confidentiality and Privacy To protect your confidentiality and privacy, all information you share with us is handled with the utmost care.

We’re here to make sure you receive fair treatment and the services you deserve. If you have any questions or need assistance, don’t hesitate to reach out—we’re here to help.