File a Complaint

If you have concerns about discrimination, accessibility issues, or if you need to challenge a decision, filing a complaint is an important way to address the situation. Everyone deserves to be treated fairly and respectfully. Whether it’s about accessibility, services, or any other issue, we make it easy for you to report your concerns.

How to File a Complaint If you’ve experienced:

We encourage you to file a complaint so we can address it.

Confidentiality and Privacy We understand how important it is to keep your information private. Your complaint will be handled carefully, and we will protect your confidentiality throughout the process.

Civil Rights and Fair Treatment We are committed to making sure everyone is treated equally. Our Civil Rights Plan focuses on preventing discrimination and ensuring equal access to services. If you believe your rights have been violated, we have policies in place to protect you. 

How to Get Help If you need help or have questions about filing a complaint, don’t hesitate to contact us. We are here to guide you through the process and make sure your concerns are heard and addressed fairly.

Your Right to Appeal If you don’t agree with a decision about your benefits, you have the right to ask for a hearing or file an appeal. This means we’ll review your case and the decision that was made. We're here to help! If you have any questions about the appeals process, feel free to contact us.

Your voice matters! By filing a complaint, you help us improve services and ensure everyone is treated with respect.